AIS Customer Care Service
Control Tower
Tervuursesteenweg 303
B-1820 Steenokkerzeel
Tel : +32 2 206 22 97
Fax: +32 2 206 21 98
e-mail : aipclient@belgocontrol.be
Prices
The AIP is available in both paper and electronic format. Per year 13 amendments are issued.
The price of the AIP and the amendment service is published via AIC.
Order
All orders have to be addressed to our sales office via mail, fax or e-mail, using the Belgocontrol AIS purchase order form. Please note that via e-mail only scanned signed copies of the purchase order form are accepted.
Payment
The customer can make the payment of his order by bank transfer after reception of the invoice.
Delivery
The purchased products can be delivered all over the world.
Deliveries are carried out by mail to the address that the customer has notified in his purchase order.
The customer is responsible for verifying the package condition, upon delivery, and has to notify non-conformities, if deemed necessary, to the sales office by fax or e-mail within three days after receiving the package.

