Quality

The pursuit of excellence in all activities and at all levels of our organisation is the underlying basis of all our current programmes and projects.

Our safety policy is closely linked with the pursuit of optimal quality for all our activities. Indeed, only the provision of a top quality service can assure maximum safety.

The rigorous policy that Belgocontrol has been applying since many years in the field of quality has been translated into an ambitious working programme involving the whole company. This resulted since January 2004 in the obtention of the ISO 9001 certificate for the whole of the company's activities. The main objectives are the customers' satisfaction and the continuous quality improvement.

Through this vision, Belgocontrol expresses its wish to be the privileged partner of airspace users and airports by providing them with high-quality, high-performance and innovative services.
 

 

Annual report 2017  
Video: Our Mission  
Video: Air traffic control - Main task